Passenger Info

City Bus Rules

With the four Deviated Fixed Routes it is necessary to catch the bus by standing at a Frankfort Transit bus stop sign. Be ready at least 10 minutes before the bus is due to arrive.
To board a bus stand near the curb and wave to the bus. Do not wait on a curve, next to a right-turn lane, or on the opposite side of the street from the bus. Drivers are not authorized to stop for passengers flagging down the bus on the opposite side of the street.

Baggage & Groceries

Four grocery bags and parcels are permitted on Frankfort Transit vehicles, but passengers must maintain control over these items and carry them on the bus themselves in one trip. Drivers will not assist with groceries and parcels. Frankfort Transit will make reasonable accommodations to passengers with disabilities that need more assistance. Items with wheels, such as carts or strollers, must be collapsed during travel.

The following are not permitted:

  • Large items that restrict movement within the bus.
  • Items which are dangerous or offensive to other passengers.
  • Baggage that requires excessive time to load or unload.
  • Items that could not be controlled if the bus braked suddenly.

Service Animals & Pets

Service animals are welcome on Frankfort Transit vehicles, if you travel with a service animal, please let the schedulers know when you book your trip.

Mobility Aids

Frankfort Transit buses accommodate all wheelchairs, scooters or other mobility devices up to the maximum physical dimensions and constraints of the bus. F/T vehicles have lifts and ramps with an 800 pound capacity. Drivers are trained to safely operate wheelchair lifts and secure mobility devices on the bus.

Scooter users are asked to transfer to a seat after boarding. Most scooters cannot be tied down as securely as a standard wheelchair and are not designed for use on a moving vehicle.

Other mobility devices such as walkers and canes are accommodated. Passengers that have trouble with steps may ride the lift. Respirators and portable oxygen are also permitted.

Personal Care Attendants & Companions

Please let the scheduler know if you are traveling with a PCA or companion.

A Personal Care Attendant (PCA) rides free of charge with any passenger with a disability. PCAs provide assistance to disabled riders beyond that which can be provided by the driver.

Extreme Weather Policy

Frankfort Transit may curtail transit operations if travel conditions are unsafe. Frankfort Transit  will notify any passengers affected by a cancellation of service and offer early return trips for riders transported prior to the onset of unsafe conditions. For service cancellation announcements, please listen to WSTV-FM Star 103.7, WFKY Froggy 104.9, WLEX Channel 18 TV or call the F/T office. For the latest information follow Frankfort Transit on Facebook.