City of Frankfort

Capital of Kentucky

Fire

What should I tell the 911 dispatcher?

The first and most important question you will be asked is "Where is your emergency"? This allows us to send some type of help should we lose contact with you. Even though we have "Enhanced 911", where you are calling from may not be where the help needs to be sent. Next, you will be asked about the nature of your emergency. This tells the dispatcher what type of help to send (police/fire/ambulance).

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