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If the container was at the curb by 7 a.m. on your assigned collection day and was not serviced, check the container for a violation tag explaining why the materials could not be collected.
If there is no tag, you can report a missed service to the Solid Waste Department at 502-875-8527 or Public Works at 502-352-2088.
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View our service day schedule. Residents can also find out their service day by calling the Solid Waste Division at 502-875-8527.
You can either hold the material until your next scheduled collection day or take it to the county landfill using a free voucher or paying a small fee.
For more information, visit the Franklin County website.