Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
View our service day schedule. Residents can also find out their service day by calling the Solid Waste Division at 502-875-8527.
Show All Answers
If the container was at the curb by 7 a.m. on your assigned collection day and was not serviced, check the container for a violation tag explaining why the materials could not be collected.
If there is no tag, you can report a missed service to the Solid Waste Department at 502-875-8527 or Public Works at 502-352-2088.
You can either hold the material until your next scheduled collection day or take it to the county landfill using a free voucher or paying a small fee.
For more information, visit the Franklin County website.